Make a lasting impression

OUR FULFILLMENT SERVICES INCLUDE


ORDER PROCESSING

You need a trusted partner to process and ship your orders quickly and accurately.  Our fast and flexible systems allow us to receive orders, and pick/pack/ship them to both domestic and international destinations usually within the same day.

KITTING AND ASSEMBLY

We’ve built and shipped hundreds of thousands of kits ranging from e-commerce order fulfillment, giveaways, consumer and trade samples, product launch kits, lead packets, merchandise displays and more. Our goal is to ensure your kits represent your awesome brand!

RETURNS MANAGEMENT

The only thing predictable about returns is that they’re unpredictable.  Our experienced team simplifies the process while our technology automates steps to eliminate bottlenecks and reduce costs. We can inspect each item to determine if suitable for restocking or apply the proper disposition based on your program needs.
For large scale reverse logistics services, our intelligent, flexible and fast sorting application easily determines accurate product dispositions including: return to stock, repackage, quarantine, recycle, destroy, etc.  We can process thousands of highly complex take-back return items in a matter of hours.

INVENTORY MANAGEMENT

Our state-of-the-art Warehouse Management System (WMS) provides fast, accurate order processing and allows you to track inventory across every step of the operation.  Our convenient 24/7 inventory application allows you access to real-time and reliable views into stock, customer order status / history as well as returns and insightful reporting.

WAREHOUSING

Our conveniently located distribution center provides secure storage via 24/7 video surveillance of your products, displays, marketing materials, samples, packaged food products, gift cards and custom branded merchandise. We also offer caged storage with restricted access for high value inventory.

PBS is approved by the Indiana State Department of Health for the storage and distribution of packaged food products.

WE MAKE SURE YOUR BRAND IS WELL REPRESENTED


We’ve shipped over 3 million orders with a 99.99% order accuracy rate. From secure storage to delivery, PBS offers everything you need to get your orders to your customers, fast. Our primary goal is to ensure your customers have a great experience with your brand.

Our flexible warehouse capabilities and experience with clients in diverse industries means we can implement a fulfillment solution to suit your specific needs.  We specialize in providing accurate and cost effective services with easy to use tools to check inventory, track orders and manage returns. 

We provide robust ecommerce solutions, prize distribution, cross-dock, kit assembly and reverse logistics services.

Our South Bend, IN location helps our clients realize significant savings on shipping costs and delivery times. PBS can deliver items within one day via ground services to a higher percentage of the US population than from almost any other location in the country.

At PBS, you will find a team committed to helping you reduce costs and better serve your customers.